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Shipping policy

At The Journey, we’re committed to providing a seamless shopping experience. Here’s a quick overview of our shipping and returns policies:

Free Delivery in Ireland: Enjoy free shipping on all orders within the Republic of Ireland. Estimated delivery time is 3-5 working days.
International Shipping: We offer a flat rate of €18 for international orders. Delivery typically takes 7-14 working days.
Order Processing: Orders are processed within 1-2 business days. You’ll receive tracking details once your order is on its way.

30-Day Return Policy: If you’re not completely satisfied, you have 30 days from receiving your item to request a return.
Eligibility: Items must be in their original condition, unused, and in the original packaging with proof of purchase.
How to Return: Contact us at hello@thejourney.ie to initiate a return. We’ll provide a return shipping label and instructions.
Refunds: Approved refunds will be processed back to your original payment method within 5-10 business days.

For any questions or assistance, please reach out to us at hello@thejourney.ie. We’re here to help!